Terms of service

Terms of Service

Last updated: May 28, 2026

This website and online store are operated by Amélier Voré ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, content, products, and services (the "Services"). Our store is powered by Shopify.

By visiting our website and/or purchasing something from us, you engage in our Services and agree to be bound by these Terms, including any additional terms and policies referenced herein or available by hyperlink, such as our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree to all of these Terms, you may not access the website or use any of the Services.

Please read these Terms carefully before using the Services.

1. Eligibility

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws).

2. The Services and Account

To access certain features you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information and to keep it updated. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Products and Pricing

We make reasonable efforts to display the colors, images, and descriptions of our products as accurately as possible. However, we do not guarantee that your device's display of any color or detail will be accurate.

All prices are shown in the currency indicated at checkout and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information (including pricing and availability) at any time without prior notice. We reserve the right to limit the quantities of any products we offer and to discontinue any product at any time.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase. Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order, or to limit or cancel quantities purchased per person, per household, or per order, for any reason, including suspected fraudulent or unauthorized transactions. If we cancel an order after payment has been processed, we will issue a refund for the affected items.

5. Payment

Payments are processed through secure, PCI-DSS-compliant payment providers via Shopify's checkout. By submitting a payment, you represent that you are authorized to use the selected payment method and you authorize us (and our payment processor) to charge the total order amount, including applicable taxes and shipping fees. We do not store full payment card numbers on our servers. Orders are processed only after payment has been successfully received.

6. Shipping and Delivery

Estimated processing and delivery times, shipping methods, and any applicable costs are described in our Shipping Policy, which forms part of these Terms. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or other circumstances beyond our reasonable control. Risk of loss and title for products pass to you upon delivery to the carrier.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy, which forms part of these Terms. Please review it before making a purchase. Where applicable law grants you a statutory right to cancel or return, those rights are not affected by these Terms.

8. Intellectual Property

All content on the Services — including text, graphics, logos, images, product names, designs, and software — is the property of Amélier Voré or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written permission. The "Amélier Voré" name and brand may not be used in connection with any product or service without our prior written consent.

9. Prohibited Uses

You agree not to use the Services: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, rules, or laws; (d) to infringe upon our or others' intellectual property rights; (e) to harass, abuse, defame, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to interfere with or circumvent the security features of the Services; or (j) to spam, phish, or scrape. We reserve the right to terminate your use of the Services for violating any prohibited use.

10. User Comments and Submissions

If you send us certain submissions (for example, product reviews or feedback), you agree that we may, without restriction, use, edit, copy, publish, and distribute such content. We are under no obligation to maintain any submissions in confidence, to pay compensation, or to respond to them. You are solely responsible for any content you submit and for its accuracy and legality.

11. Third-Party Links

The Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party site you visit.

12. Disclaimer of Warranties

The Services and all products and services delivered to you are provided "as is" and "as available" without any representation, warranty, or condition of any kind, whether express or implied, except as required by applicable law. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free, or that the results obtained from using the Services will be accurate or reliable. Nothing in these Terms excludes or limits any rights you may have that cannot lawfully be excluded under applicable consumer protection law.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Amélier Voré shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or in connection with your use of the Services. Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded or limited under applicable law.

14. Indemnification

You agree to indemnify and hold harmless Amélier Voré and its affiliates, officers, and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

16. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

17. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the Services after any changes are posted constitutes acceptance of those changes.

18. Contact

Questions about these Terms of Service should be sent to us at:

  • Email: contact@ameliervore.com
  • Address: Amélier Voré, 71–75 Shelton Street, London, England, WC2H 9JQ, United Kingdom